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RootCausAnly

Root Cause Analysis

Overview

Root Cause Analysis is a vital process and a systematic path for identifying the Root Cause of problems. There are many approaches that attempt to discover the root cause of issues, including Visual Brainstorming, the 5-Why Approach, the KJ Method, or the usual questioning method. However, these are not the most effective methods.

Root Cause Analysis is an investigative approach based on Patterns of Clues derived from symptoms or the phenomena of occurrence.

Therefore, for every problem, there are many possible physical causes. The investigator must be able to correctly define and formulate the problem so that a shorter and more direct path can be taken to diagnose the problem with focused approach to drill down to the root cause.

 

What Will Be Covered

1. Understanding of the many types of problems and the ways to resolve them.
2. Root Cause Mapping terminology covering Physical Roots, Human Roots, and Latent Roots.
3. How to define and formulate problems in terms of their respective key elements.
4. How to identify Primary Effects, Escape Points, Contributing Causes, and Root Causes.
5. Investigative approach based on diagnostic methods for each problem type.
6. Identification of Change Components, Separation Logic, and Focused Questioning Approach.
7. How to look for causes using the Swapping Method, Switch Method, Performance Range Method, and Probability Method.
8. Simple Statistical Method to verify the root cause.
9. Prove the root cause.

 

How Is The Training Conducted

The 2-Day Root Cause Analysis training involves many problem-solving exercises to develop the participants’ familiarity with the technique. Upon completion, the participants will become better at problem-solving to:

a) Improve process quality
b) Solve operational problems without relying on statistics
c) Solve process problems without relying on slow data-collection and too much statistical calculation
d) Troubleshoot problems and identify the root causes
e) Solve problems quickly with effective results

 

 

 

TURN YOUR MANAGERS & ENGINEERS INTO
A CONTINUOUS IMPROVEMENT EXPERT

This is the No 1 Productivity Improvement Tool in use all over the world. Train you to become a qualified cycle time measurement specialist to measure all type of processes in your organization. All modern enterprise today throughout the world are measuring their processes with MOST® for Continuous Improvement and Head Count Manpower Control.


You will become a Certified MOST® Practitioner in the world number one process measurement technique which belong to H.B Maynard (Accenture LLP).  All industrial engineering curriculum recommends MOST® for industrial application.


Since you are taught by APRC, you will acquire cycle time application knowledge asset that will support your Lean Application for process improvement. MOST® special process application know-how will be provided so that you can start applying MOST® System on completion of training.


The MOST® Work Measurement Technique is what you need to re-configure the process cycle time; re-engineer your process method; and compute the standard man-machine ratio to establish the best productivity solutions.



APRC is the Best-In-Class Cycle Time engineering expert and will train you to become one. Over the last 25 years, we have already certified several thousands. This is the best productivity assessment tool in the world today.


Course Contents


DAY ONE


Work Measurement With General Move Sequence.


How To Break Down The Job Tasks Into Task Sequence For Assembly Engineering, Logistics And Services.


How To Analyze The Basic Human Operation.


DAY TWO


Machine Operation & Assembly Operation Cycle Time.



How To Configure Cycle Time For Man-Machine Operation.



Measurement of Service, Engineering & Manufacturing Processes.


How To Analyze The Cycle Time Of Your Processes.


DAY THREE


Apply Tool Use Sequence & Equipment Operation To All Your Processes.



Learn How To Develop Cycle Time For All Types Of Tools And Work Devices.



Productivity Solution Applications.


How To Use MOST® Analysis To Generate Continuous Improvement.


DAY FOUR


Develop Work Standard For All Types Of Service Work & Inspection Work.



How To Set Productivity Standards In Your Organization.



How To Use MOST® For Establishing Head Count.



International Certification Assessment.

Asia Pacific Research Centre / APRC Productivity Centre Sdn Bhd
35 Tannery Road #06-09 Ruby Industrial Complex, Singapore 347740
For more information, please contact us at:

 Tel :65-67488894 Fax : 65-67473988 

Email : aprcline@singnet.com.sg 
 Websites :  www.aprc.com        www.iacasia.com
 

Overview

Every organization today is pursuing Continuous Improvement as an important strategy for survival. Without it, cost will soon escalates and the company operations will no longer be able to compete.

 

APRC has decided to share its best-in-class practice that has been researched, tested and put into practice by many large multi-nationals.

 

In this 2-day training, the trained participants will be able to boost the Continuous Improvement Activity of their organizations with renewed motivational zeal partly derived from the new interest in Applying The Kaizen Production Study throughout the organization.

 

Our KPS Methodology is by far the most advanced approach to Continuous Improvement.

 

Why Attend This Training

This is the only course available today that provides Motion Kaizen Analysis to enable a quick estimation of the time saved in using different solution method.  It comes with a complete set of documentation for the proper conduct of the Kaizen Study.

 

For Course Contents

Please call us for customized course outline.

Asia Pacific Research Centre / APRC Productivity Centre Sdn Bhd
35 Tannery Road #06-09 Ruby Industrial Complex, Singapore 347740
For more information, please contact us at:

 Tel :65-67488894 Fax : 65-67473988 

Email : aprcline@singnet.com.sg 
 Websites :  www.aprc.com        www.iacasia.com
 


Course Overview


This course is the first of its kind specially developed for the implementation of Lean System in healthcare industry.  It includes the best practice of Toyota Production System adapted to the healthcare and hospital environment.


The core curriculum introduces many unique implementation models that are designed for evaluating :


1.    Healthcare Value Stream


2.    Healthcare Processes


3.    Healthcare Kaizen Method


4.    Healthcare Problem Solving


5.    Healthcare Autonomous Control


6.    Healthcare Mistake Proofing


7.    Integration of Healthcare System


Why This Training Is Unique


This course is able to present cycle
time models which are not available in other Lean training for healthcare. It also provides a unique 7-Step to Healthcare Service’s Autonomous Management which is very essential for institutionalize bottom-up management to realize :-


a)    Drastic Reduction In Wastes


b)    Drastic Reduction In Defects


c)    Continual Improvement In Healthcare Service Level


This course is taught by C. H. Wong, a world class expert in cycle time engineering model for Lean Implementation. He is the Principal Consultant of Asia Pacific Research Centre, a business partner of Accenture LLP.  His expertise has been used by Hong Kong Productivity Council to develop and deliver several successful Lean certification training for both manufacturing and healthcare industry.  All his clients are achieving positive results in Lean Implementation ” His training is far better than those of the North Americans Consultants”


The Objectives of This Course

1.

Develop a thorough understanding of 10 type of wastes that are prevalent in the hospital environment.

2.

Learn all the relevant tools and techniques that are being used in Toyota Production System and their application know-how for adapting into the hospital environment.

3.

Learn how to develop several Cycle Time Models for healthcare operations involving multiple staff assignments.

4.

Learn how to map healthcare Value Stream for all areas in the hospital.

5.

Learn how to improve the Value Stream with resource balancing and with Cycle time Analysis Model.

6.

Learn the best way to apply Kaizen in healthcare and reduce changeover time by more than 50%.

7.

Learn how to implement Autonomous Control in healthcare services and make it work to support all changes.

8.

Learn how to institute an employee-driven bottom up management to drive change in the organization.

9.

Learn how to structure a mistake proofing system at several levels.

10.

Learn how to conduct a root cause analysis for each of this level in A3 Problem Solving format.

11.

Learn how to configure a Poka-yoke System for mistake proofing, error detection and failure/ defect prevention.


Who Should Attend


All hospitals operational, training and administrative support staff as well as key hospital executives who are interested or are currently involved in properly setting up a Lean hospital for improving healthcare services.


The 5 Days Course Contents


DAY 1


1.1   The Lean Application In The Hospital Environment


1.2   Identification of 8 Area of Wastes


1.3   Workflow Mapping Methods


1.4   How To Map The Current Value Stream


DAY 2


2.1   Lean Value Stream Re-configuration


2.2   The Kanban Pull System


2.3   Reconfigure Value Stream For Optimal Staffing


2.4   Prepare The Future State Value Stream Map & Relevant Support Document


DAY 3


3.1   Kaizen Study For Waste Elimination


3.2   Conduct Kaizen Study For Waste Elimination


3.3   Kaizen Study For Integrated Services


3.4   Summary & Presentation of Kaizen Study For Integrated Services


DAY 4


4.1   What Is Autonomous Control In Hospital Management – Setting The Ground Work For Daily Control Activity


4.2   First Quality Autonomous Control Development Activities For Each Step – MK Tasks, One-Point Lesson & Standard Work, Visual Control, Poka Yoke


4.3   The Poka Yoke System To Eliminate Mistakes, Errors, Defects


4.4   What Are The Many Ways To Establish A Poka Yoke System In Many Areas The Hospital Environment


DAY 5


5.1   Integrating Problem Solving Methodology For Root Cause Identification, And Development of Permanent Corrective Actions With Poka Yoke Solution


5.2   How To Conduct Daily Inspection of Patient Care Facilities


5.3   Development of A Daily Action Problem Solving System


5.4   Development of Action Plan for Lean Implementation Document

 

Asia Pacific Research Centre / APRC Productivity Centre Sdn Bhd
35 Tannery Road #06-09 Ruby Industrial Complex, Singapore 347740
For more information, please contact us at:

 Tel :65-67488894 Fax : 65-67473988 

Email : aprcline@singnet.com.sg 
 Websites :  www.aprc.com    &     www.iacasia.com
 

Course Overview

Certified Productivity Manager is a 5-day training course designed to meet the industry’s needs for managerial and implementation know-how to implement change that would result in real productivity gain of 30% or more in manpower productivity. 

Having a group of in-house staff trained to manage productivity innovation will contribute significantly to cost reduction in the organization and make the business viable in both short term and long term. Managing Productivity requires a tactical knowledge of the diverse cycle time issues that must become familiar to the many functional heads of department.

The training is conducted by a world-class expert in cycle time engineering and productivity measurement. Mr. C.H Wong has conducted and certified thousands of managers and engineers in the field of productivity improvement and measurement for the last 25 years.

 

The Learning Objectives

  1. How to assess the productivity competitiveness position of your organization.

  2. How to establish the workflow loss for production and service environment.

  3. How to establish a cost improvement programme in all departments of the organization to drive productivity on a continual basis.

  4. How to get started to make radical change for cost reduction.

  5. How to assess the production / service cycle time for maintaining the best balance of man-machine ratio to reduce manpower.

  6. How to assess products services for profit contribution to influence marketing decision to make the right product.

  7. How to conduct Kaizen Production Study to reduce waste throughout the organization.

  8. How to deploy employees’ involvement activity to achieve high performance.

  9. How to establish manpower requirement for budgetary control based on business volume.

  10. How to establish the key performance indicators to trend and track productivity improvement.

 

Course Contents

Day One

Module 1
– How To Conduct Value Added Assessment For Your Industry

Module 2
– The Workflow Loss Measurement For Manufacturing & Services

Day Two

Module 3
– Seeking Improvement In Productivity In 12 Functional Area of the Organization

Module 4
– Managing Productivity For Radical Cost Reduction

Day Three

Module 5
– Cycle Time Management – The Man-machine Ratio Relationship
For Least Cost Production

Module 6
– Operational Process & Machine Redesign For Optimal Contribution

Day Four

Module 7
– Managing Kaizen On The Shopfloor To Eliminate All Wastes

Module 8
– The Deployment Of Change Management Activity For Effective Results

Day Five

Module 9
- How To Conduct A Manpower Deployment Study Through Work Sampling

Module 10
– Key Performance Indicators Trend & Strategic Actions For Success


Asia Pacific Research Centre / APRC Productivity Centre Sdn Bhd
35 Tannery Road #06-09 Ruby Industrial Complex, Singapore 347740
For more information, please contact us at:

 Tel :65-67488894 Fax : 65-67473988 

Email : aprcline@singnet.com.sg 
 Websites :  www.aprc.com        www.iacasia.com
 

Course Objectives

In this 5-day intensive training, you will be trained on Assessing Your Value Stream Performance & How To Reduce The Delivery Cycle Time.  You will re-configure the man-machine operational methods.  You will be able to map the whole plant Value Stream Map.  In each area, we will show you How To Remove All The Unnecessary Cycle Time Inefficiency using our World Class AEP Cycle Time Reduction Methodology.

We teach you step-by-step to implement Lean Workflow Layout.  Finally, you will learn HOW TO MAKE THE CHANGE for managing your process workflow toward Lean Objective or One-Piece Flow.

 

Who Should Attend

All manufacturing personnel who are charged with the responsibility for ensuring lean implementation success.  The course is also suitable for directors, operating managers, engineers who are involved in value stream improvement activities.  Those Black Belts and Green Belts who need to learn about lean implementation approach should attend.

 

Why Certified Lean Manager Training

This training is based on the best-in-class training approach already conducted for several thousands in hundreds of multi-national companies.  Those who attended will be exposed to the best known strategies and methods of down-to-earth learning by doing.  Certified Lean Managers will have the confidence to lead a team to implement Lean in their Company. Completion of this course, class assignment and successful project assignments will lead to the Certified Lean Manager certification.

 

5 Days Course Contents

Day One

  • How To Assess The Effectiveness The Lean Measurement Metrics 
  • Takt Time, Pitch Time, Cycle Time, Batch Time & Their Design Applications
  • Lean Measurement Indicators

Day Two

  • The Process Database
  • How To Map The Current Value Stream
  • How To Configure The Value Stream
  • The Complete Value Stream Workflow Profile

Day Three

  • How To Compute The Value Stream Cycle Time
  • The Cycle Time Synchronization For Pull & Continuous Flow
  • The Visual Kanban System
  • The Material Supply Issues
  • The Supermarket System
  • The Heijunka System

Day Four

  • What Is Kaizen Production Study
  • How To apply The AEP Methodology For Waste Reduction
  • The Motion Kaizen Method
  • How To Conduct A Field Kaizen Production Study

Day Five

  • The Lean Implementation On The Shopfloor
  • How To Integrate Lean & Quality Practices Into Production Activity
  • Flow Loss Analysis
  • How To Measure Value Stream Losses In The Plant
  • The Lean Assessment Test

Asia Pacific Research Centre / APRC Productivity Centre Sdn Bhd
35 Tannery Road #06-09 Ruby Industrial Complex, Singapore 347740
For more information, please contact us at:

 Tel :65-67488894 Fax : 65-67473988 

Email : aprcline@singnet.com.sg 
 Websites :  www.aprc.com        www.iacasia.com