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Lean Administration: Case Studies in Leadership and Improvement



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AME’s Target Magazine has a well-established reputation for detailed case studies of companies adopting lean strategies. These case studies have been compiled in a well-organized Enterprise Excellence Series, to tap the ongoing desire for information about what other companies are doing to implement lean.

To satisfy the growing interest in applying lean to non-manufacturing operations, this first volume of the series covers the implementation of lean to administrative and office applications.

Highlights include:

– Practical, in-depth description of lean office implementations, most of which have not been described in other publications.

– Responds to reader desire for real-world lean office information.

– Case Studies are categorized in three areas: Leadership, Organization and Training; Improving Processes; and Lean in Healthcare, making it easy to track down the type of information desired.


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