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Benchmarking is an essential part of Total Quality, Reengineering, Teamwork, Performance Measurement, and Process Redesign. When you’re ready to move ahead with Benchmarking, use this portfolio to:
” Cut your project preparation time by 75??/o.
” Wipe out months of unnecessary work.
” Reduce by 50??/o the cost of running a benchmarking project.

Portfolio contents:
12 executive briefing papers
Ready-made briefings for all your senior managers: Chief Executive, Top Management Team, Heads of Finance, Training and Human Resources, Benchmarking “Champion.”

International case studies and practitioner interviews
Includes a discussion of Rapid Results Benchmarking, a new approach used after a company merger; also how Texas Instruments cut order entry time by 85??/o.

A unique benchmarking project organizer
15 tools and techniques needed to manage planning, information gathering, data presentation, decision making.

A special study: Critical Success Factors
Thirty success factors and pitfalls explained in detail: what works and what doesn’t, setting realistic expectations, how to anticipate and side-step the most common problems.


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